When will my pillow ship?
Pillows | Printed/sewn to order in 2-3 weeks |
Samples | Shipped in 1-2 business days. |
Backorders | We try hard not to backorder, but occasionally it does happen. Backordered items ship within 8-10 Weeks. In order to manage supply, we do not take orders for backordered items on our website. If you wish to order, please email orders@susanconnorny.com so we may assist. |
Pillow Specifications
Available sizes | Square: 18", 22", 24", 26" Lumbar: 12" x 20", 14" x 24" Large: 18" x 32", 17" x 40" When stuffed, some pillows measure slightly smaller. See our FAQ for details. |
Pictured | Square 18" x 18 |
Content | 98% Upcycled Olefin (PP) 8% Polyester Indoor Performance grade Woven in U.S.A. from American yarn |
Insert (optional) | 10 / 90 Down / Feather |
Finish | Front and back matched panels Invisible zip closure Maker label on inside (not visible) |
Lead Time |
Made to order in 2-3 weeks |
Care | As a performance material, these pillows will not require laundering. They can easily be spot cleaned with a solution of bleach and water. Spot Clean Only DO NOT LAUNDER DO NOT IRON |
Can I return / exchange?
As a make-to-order company, we are committed to helping you feel comfortable before you place your order. Please email or chat us with any concerns on the policies below.
Your order of fabric, pillows or wallpaper will be custom printed and/or cut/sewn just for you. As such, items are not eligible for exchange or refund once production begins (usually within 24-48 hours of order placement). We highly recommend sampling first, so you can review your selection in person.
We do not accept returns or exchanges for pillow inserts. If you have very specific fill preferences, for instance, a very overstuffed look, we recommend ordering the “no insert” option, and sourcing your own insert.
If you plan on ordering pillows, wallpaper, or yardage in a single print, You should order all items you will need for your space at the same time, so we can automatically lot match between the items we make for you. We will not refund or replace for lot differences if orders are placed separately, and we have not been notified in advance that a lot match is desired.
Choose options
Which weight should you select?
If you are considering ordering pillows made by us, select Standard Linen. Our workroom pillows are always made using our Standard weight, and it is also often ordered for drapery projects. Our Heavy linen is only available by the yard, and is best suited for upholstery.
More Details:
Easy, beautiful layers.
Our curated woven pillows make it easy to create a rich, inviting, textural pillowscape. (They're also bleach-cleanable.)
PRAISE FROM CUSTOMERS
"We recently ordered a pair of Folio pillows for a very discerning client. The quality is excellent and the design is beautiful."
Shelby | Dorset, VT
"Our pillows came today and we love them! The inserts are very high quality, too."
Deirdre + Salvador | Oakland, CA
"I just wanted to let you know how happy I am with the pillows I ordered. The prints are beautiful and I will definitely be back for more."
Jennifer | Sudbury, MA
"We love that there are so many size options, it definitely makes it easier to source for our clients."
Sinclair + Grant | Dallas, TX
"The way the zipper is sewn in and the seam match is almost invisible. I almost thought it didn't have a zipper!"
Jenna | Modesto, CA