Our items are custom printed and made-to-order, so we do not accept returns. For textile wares, we encourage you to order swatches prior to making a purchase. Swatches ship FREE and are fully refundable with the purchase of any item in that style. More information on our swatching service is available here. If you've received an item believed to be defective or that was damaged in shipping, contact us within ten days so we may resolve the situation.